Authentic Construction Group provides home services and general contracting services, including HVAC, roofing, siding, and windows. When you contact us through our website, phone, email, or text message, we may collect personal information to help us respond to your inquiry and provide our services.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Property address
- Project details, service needs, and appointment information
- Any additional information you choose to provide when contacting us
How We Use Your Information
We use your information to operate our business and provide customer service. This includes:
- Responding to inquiries and requests
- Scheduling consultations, estimates, and service appointments
- Providing project updates and service-related communications
- Preparing estimates and proposals
- Sending appointment reminders or follow-up messages
- Improving our customer service and internal operations
SMS and Text Messaging
If you provide your phone number, we may contact you by text message regarding your inquiry, estimate, appointment, service updates, or other business-related communications.
We do not use text messaging consent as a condition of purchase. You may opt out of SMS communications at any time by replying STOP.
Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the information you provide to us. While no method of transmission or storage is guaranteed to be completely secure, we work to protect your information from unauthorized access, misuse, or disclosure.
Third-Party Services
We may use trusted third-party service providers to help operate our website, communicate with customers, schedule services, or process business communications. These providers are only used as needed to support our operations and are expected to handle data responsibly.
Your Choices
You may contact us at any time to:
- Request that we update your contact information
- Ask questions about how your information is used
- Opt out of text communications by replying STOP
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, or operational changes. Any updates will be posted on this page with the revised effective date.
Contact Information
If you have questions about this Privacy Policy or our communications practices, please contact us:
Authentic Construction Group
Website: www.authenticconstructiongroup.com
Privacy Policy URL: www.authenticconstructiongroup.com/privacy-policy.html
Email: info@authenticgc.com
Phone: (508) 300-9580